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View Full Version : can send but can't receive e-mail



atmstl
03-18-2009, 06:14 PM
I created an e-mail account. I can send e-mail via webmail feature but cannot receive any e-mails.
I tried searching for tech support on hostmonster but could not find any.
help!

anthonycmoreno
03-26-2009, 03:13 PM
Bumping this back up. I'm having the same problem. Any help?

r2b2
03-26-2009, 03:43 PM
I guess the question is what errors do you get (if any).

Are you sending emails to the address and they simply aren't turning up, or do you get a notice back indicating that the email could not be delivered?

anthonycmoreno
03-29-2009, 11:06 AM
Here's the error response I receive:
This is an automatically generated Delivery Status Notification

THIS IS A WARNING MESSAGE ONLY.

YOU DO NOT NEED TO RESEND YOUR MESSAGE.

Delivery to the following recipient has been delayed:

submissions@huge-mistake.com

Message will be retried for 2 more day(s)

Technical details of temporary failure:
The recipient server did not accept our requests to connect. Learn more at http://mail.google.com/support/bin/answer.py?answer=7720
[huge-mistake.com (1): Connection refused]

I have no idea why it's happening, but it's happening across all my e-mail accounts. Would there be any reason it might be screwed up due to linking my site to Wordpress?

r2b2
03-29-2009, 02:58 PM
As far as I can tell, huge-mistake.com is pointed to wordpress.com. I'm guessing they don't have mail setup.

Do you have other hosting with HM apart from huge-mistake? If so, best thing to do is to create a MX entry against huge-mistake.com which points to HM servers (the server name on which your account is located). This can be done via CPanel.

If you don't have other hosting with HM, I'm a little confused about why you would be paying for hosting with HM when you are hosting your site on Wordpress?