Website Cache Problem .... Helllp!

[bj_private]

Hello,

First, I want to aplogize for the long description, but the problem is hard to explain in little words.

I've noticed this problem recently and I'm not sure about what is causing it. I have a website www.smartbro.com . If you can please open it in your browser, you will notice under the "Useful websites" section (right) that there's a link with text "Software Post" pointing to www.softwarepost.net

The problem is that after I updated the homepage file on the server with this new link using FileZilla, I've noticed that the file is not updated. I thought about the cache and cleaned it, nothing has changed. I tried using another computer to load the website (which has never loaded this website before) and the update was there. So, I know the server has the new file and the problem is in my cache, but how can I solve this? I tried to clean the cache manually and using "CCleaner" tool but nothing has changed.

So, now I'm thinking that "somehow", my browser is unable to know that this page has been modified. Is that possible? Please keep in mind that I always update this page and this is the first time I see this problem. I usally need to use Ctrl+F5 and it will refresh just fine.

Another thing that I have noticed is that typing:
- http://www.smartbro.com/index.html will load the correct page (but I don't have any index.php in my folder!!)
- http://www.smartbro.com/?p=1 will load the correct page too.

Also, my .htaccess has been automatically modified by HostMonster and added this line:
==================
AddHandler application/x-httpd-php5 .php
==================

Is it possible that a change in HostMonster support has caused their servers not to be able to tell the browser when to referesh a page?

I would also appreciate if you can test this problem on your websites. Simply, change your index.html page by adding a small text at the bottom and see if you have the same problem like mine.

Thanks in advance for the help.

[shadmego]

I tested this on my site and was able to reproduce the second issue you were having. I was not able to reproduce the first issue with the Cache.

Is it possible, though unlikely that your ISP is now sending your traffic through a proxy? A proxy server is the only thing I can think of right now that is keeping your first browser from refreshing the page. Of course, if the second computer you used to test is using the same ISP, then the proxy issue would be less likely.

If I am not mistaken, the modified .htaccess file forces your account to use php5 instead of php4. I believe Hostmonster is still running both versions on their servers.

~regards, and welcome to the community

[bj_private]

Thank you very much for your time. I really appreciate it.

So, you tried to add a text or a link to your homepage and after refreshing the content, you were able to see your update? Are you using index.php or index.html ?

For the proxy idea, I'm using the same ISP for both computers, so I don't think this is the cause of my problem.

Any other ideas? Anything at all?

[shadmego]

I tried with both an index.php and an index.html file.

Nothing else is coming to mind right now, but I've been busy with homework and not been thinking about this issue specifically. I'll see if I can find something else out tonight.

~regards

[bj_private]

I would appreciate any effort in this matter. I have also tried to use FireFox instead of Internet Explorer to load my website (after clearing the private data), but it also loads the homepage without the new updates. AFAIK, FireFox uses a different cache than IE. So, if we assumed that my cache is somehow corrupted and doesn't get deleted. FireFox is showing the same problem, so it must be something else, right?

[bj_private]

bump... anyone else can reproduce my problem? Just add a small text line to your index.html page and upload the updated file to the server. Then load your page in a browser and see if you can see that change on your computer.

[shadmego]

From everything you have said, this does not sound like an issue with anything we would be able to reproduce. This is a problem only seen on 1 computer to which you have access. Since this problem only presents itself on one computer, then you have to look on that computer for the resolution of the problem.

Try looking at the security software. Maybe you have a proxy program installed with whatever security software you are running on that computer. Maybe you have some settings turned on you are unaware of that is keeping your browser from updating the page properly.

Please don't keep bumping this thread. The community is pretty good about responding to questions to which they have answers.

~regards

[bj_private]

I see. thanks for the response.

[rudibega]

I have uploaded a new link on to my site as well, and my browser wont show it. Super frustrating.

[Falcon1986]

I have uploaded a new link on to my site as well, and my browser wont show it. Super frustrating.

Can you provide a link for us to see for ourselves? Also, can you describe which part of the website you changed?