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Chr1s1992
03-24-2008, 06:01 PM
Well it seems that i had paid for a domain and hosting a year ago supposed to end onthe 26th (2 days away). however it has added a full new year to my site.

How do i cancel it and cancel my site? is there a way?

I do however think it sucks as i pay for a year and it ads a new one after its not even done and the only way i seem to be able to contact hostmonster is by fone. which i stay in the uk so you can amazine the cost. it would be more than the domain.!

RDM
03-24-2008, 06:51 PM
Contact support.

Accounts are set to automatically renew unless you specify not to. They do it a couple of days before to make sure there is the proper funding.

Chr1s1992
03-25-2008, 12:14 PM
Could you tell me how to not auto renew or do you have to contact support for that to?

RDM
03-25-2008, 06:10 PM
Click the "Renew your account" button in cpanel and choose the "Do not renew" option.

pghcollectibles
03-26-2008, 08:14 AM
also use live chat in the bottom left corner of the hostmonster main page instead of the phone it was down for easter if you happened to look for it during that time