My account is suspended :(

[Massimo]

Hi everybody! Hostmonster banned my account... Maybe it is my fault. I ask support and they told next:

Stoney [12:35:30 PM]: I'm asking our abuse department about it now.
[12:35:50 PM]: They suspended your account for the following: REQUEST_URI [severity "EMERGENCY"] [hostname "www.malwarebytes.org";] [uri "/forums/show.php?file=http://MYSITE.com/test.txt???";]
Massimo [12:36:47 PM]: ??

Stoney [12:39:08 PM]: I'm sorry, your site was found using interjection attacks on a different domain which is against our TOS. Your account has been removed from our hosting. If you wish to discus it further you'll need to e-mail abuse@hostmonster.com.

It is not my activity, i am not a hacker. My site was hacked for 3 times last week. Maybe it was hacked again and i am to late to fix it... :( :( :(

Can i restore my account? Or i have no chances?

PS. Best regards!

[RDM]

This is a user to user forum. As was told to you, you can only get this fixed with the abuse department.

If is solely up to you to secure your site and scripts. If you site gets hacked and is detrimental to the server and other accounts on the same server, yes your account will be suspended.

I wouldn't want some script on someones account that is open to hackers that will bring down my site or the box. You wouldn't like it nor would anyone else.

You need to get with the abuse department and figure out where the security issue is and fix it. If you have a script that is continually getting hacked, then you need to get rid of it and find something else.

[REVHEAD]

I am new to websites , and just stubkled across this post, what are the best measures we can take to protect our server from getting hacked? besides not revealing our passwords, I am not a coder so some easy safe measures to know would be great.

thanks in advance

[sjlplat]

The safest way to go is to avoid server-side scripting languages. Supported languages on Hostmonster are PHP, Perl, and Ruby on Rails. If your site doesn't utilize any of those, then you're probably safe. Most people want to add interactive features to their sites. Adding things like forums, guestbooks, and form mailers generally creates greater risk to the security of your account.

This doesn't mean server-side scripting languages will ultimately cause your account to be hacked, but they generally tend to come with a level of risk. Hostmonster has gone to great lengths to secure the servers while providing customers with a high level of flexibility. If you install a server-side script on your account, visit the developer's website on occasion to check for critical updates. Make sure you install updates as they become available.

[REVHEAD]

Thanks for the information, I know very little and I am trying to learn.