Wordpress Registration, Password, Email Issue

[mariod]

Hi,

I currently have 2 different blogs setup and I am having all sorts of registration, login and password issues.

On one blog, you can register and it sends you an email with your info however it doesn't provide a password. If you go back and try and have it email your forgotten password, it'll give the following message:

The e-mail could not be sent.
Possible reason: your host may have disabled the mail() function...

(visit sarniablog.com to see the problem first hand)

On another blog, when you register it says password is being emailed to you, but you never get it. It definitely isn't going to my Junk folder. You get the same error above when you try 'forgot password'.

Any help would be awesome as most searches on the Wordpress Forums only sends you running in endless circles with no solutions that actual work.

[r2b2]

Are you sending a lot of emails from your domain? There is a default limit of 50 msgs/hr after which emails won't get sent until the next hour rolls round...

[mariod]

I didn't know that.

But, that's not what is happening. I'm definitely not exceeding the 50 msgs/hr.

Thanks for the info though.



Are you sending a lot of emails from your domain? There is a default limit of 50 msgs/hr after which emails won't get sent until the next hour rolls round...

[shadmego]

I'm not familiar with Wordpress, but email issues like this usually involve 1 of 2 things ... you are using SMTP to send you emails and don't have your account information entered correctly, or you are using Sendmail and there is a problem with that.

I believe that either way, there will be errors in your CPanel error log. Check there and see if anything will shed some light on the problem ...

~regards

[mariod]

Here is what I found in the error log:

220-host58.hostmonster.com ESMTP Exim 4.68 #1 Wed, 07 Nov 2007 04:26:57 -0700
220-We do not authorize the use of this system to transport unsolicited,
220 and/or bulk e-mail.
250-host58.hostmonster.com Hello localhost [127.0.0.1]
250-SIZE 52428800
250-PIPELINING
250-AUTH PLAIN LOGIN
250-STARTTLS
250 HELP
250-host58.hostmonster.com Hello localhost [127.0.0.1]
250-SIZE 52428800
250-PIPELINING
250-AUTH PLAIN LOGIN
250-STARTTLS
250 HELP
250 OK
550-Verification failed for <wordpress@luvmypet.ca>
550-No Such User Here
550 Sender verify failed






I'm not familiar with Wordpress, but email issues like this usually involve 1 of 2 things ... you are using SMTP to send you emails and don't have your account information entered correctly, or you are using Sendmail and there is a problem with that.

I believe that either way, there will be errors in your CPanel error log. Check there and see if anything will shed some light on the problem ...

~regards

[mariod]

Okay, I think I have it fixed.

I noticed there is an email address in the error, wordpress@luvmypet.ca, and it doesn't exist. So I created it and now everything is working.

It's a little tricky, I can't find anywhere where Wordpress mentions anything about a wordpress@yourdomain.com and how to handle it. Everyone must have to create one to get the registration to work.

Thanks for the help, I appreciate it.

[shadmego]

The email address problem you experienced is not really unique to Wordpress. That's probably why you didn't see any mention of it in the documentation.

If you are going to using any kind of email function in a program, it is always best to have a valid email address to use for that program.

Anyway, I'm glad you were able to determine the problem and correct it.

Happy blogging!

~regards