skyman
08-04-2007, 07:29 PM
I tried to post about this as a reply regarding the coming update yesterday. It did not show. But I am desperate regarding this issue.
I truly hope above anything else with this upgrade that Hostmonster will provide us access to our raw logs on a webpage with a list of at least 10 - 14days running.
I am a newbie to Hostmonster and I was totally thrilled with the features of Hostmonster that I saw. Before I signed on I asked to make sure that there was access to raw logs. That was truly one of the very most important things to me. Most of the other features I am not using, but may at some point. When they assured me of raw logs, that was it. I was on.
Then I soon found that the way these logs are handled is just a nightmare. The zip file thing that REFRESHES everyday makes them totally useless. This is a huge disappointment. Never in my wildest imagination did I dream that the logs would be presented in such an impossible way.
Raw logs provide the most comprehensive and usable information. In each line of every page view is all of the information one needs. With the charts and graphs everything is broken apart so that you never know the IP addresses of the viewers and you never know what categories go with any specigfic page view. They are of no interest to me at all.
Currently, when the raw logs are refreshed everyday, if you download the zip file at noon on one day, and then again at noon the next day, EVERYTHING has been lost between noon and midnight of the first day. If you do not have the opportunity of checking for three days, all of that is lost.
Then when you do get these useless and incomplete logs, they are all run together instead of being presented with a separate page view per line.
This could all be solved with the presentation on a simple webpage (via a link to "Raw Logs") with at least 14 days running compilation -- each view on a separate line.
It is just appalling that the current way could be considered raw log access. And it is a mystery how a host that offers so many high tech features could be so lacking in this very essential area.
Let's just hope that Hostmonster will correct this major problem with an upgrade. It is such a BASIC and NECESSARY thing for any owner of a website. PLEASE Hostmonster! Give us our raw logs!
I truly hope above anything else with this upgrade that Hostmonster will provide us access to our raw logs on a webpage with a list of at least 10 - 14days running.
I am a newbie to Hostmonster and I was totally thrilled with the features of Hostmonster that I saw. Before I signed on I asked to make sure that there was access to raw logs. That was truly one of the very most important things to me. Most of the other features I am not using, but may at some point. When they assured me of raw logs, that was it. I was on.
Then I soon found that the way these logs are handled is just a nightmare. The zip file thing that REFRESHES everyday makes them totally useless. This is a huge disappointment. Never in my wildest imagination did I dream that the logs would be presented in such an impossible way.
Raw logs provide the most comprehensive and usable information. In each line of every page view is all of the information one needs. With the charts and graphs everything is broken apart so that you never know the IP addresses of the viewers and you never know what categories go with any specigfic page view. They are of no interest to me at all.
Currently, when the raw logs are refreshed everyday, if you download the zip file at noon on one day, and then again at noon the next day, EVERYTHING has been lost between noon and midnight of the first day. If you do not have the opportunity of checking for three days, all of that is lost.
Then when you do get these useless and incomplete logs, they are all run together instead of being presented with a separate page view per line.
This could all be solved with the presentation on a simple webpage (via a link to "Raw Logs") with at least 14 days running compilation -- each view on a separate line.
It is just appalling that the current way could be considered raw log access. And it is a mystery how a host that offers so many high tech features could be so lacking in this very essential area.
Let's just hope that Hostmonster will correct this major problem with an upgrade. It is such a BASIC and NECESSARY thing for any owner of a website. PLEASE Hostmonster! Give us our raw logs!