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Jeana
05-04-2007, 07:10 PM
I am trying to log in to FileZilla. First entered address of server as 74.220.202.48 user name the first 8 letters/characters of my name assigned by HM and my PW is 4 spaces too long to use. I get this error:

Status: Connecting to 74.220.202.48 ...
Status: Connected with 74.220.202.48. Waiting for welcome message...
Response: 220---------- Welcome to Pure-FTPd [TLS] ----------
Response: 220-You are user number 11 of 50 allowed.
Response: 220-Local time is now 17:46. Server port: 21.
Response: 220-IPv6 connections are also welcome on this server.
Response: 220 You will be disconnected after 15 minutes of inactivity.
Command: USER allterr1
Response: 331 User allterr1 OK. Password required
Command: PASS *******
Response: 530 Login authentication failed
Error: Unable to connect!

next I used ftp.mydomain.com as address and 8 space login name and again PW was 4 spaces too long. (In both tries I used the first 6 spaces of my CPanel password.) With the second example I get:

Status: Connecting to ftp.allterrainconstruction.com ...
Status: Connected with ftp.allterrainconstruction.com. Waiting for welcome message...
Response: 220---------- Welcome to Pure-FTPd [TLS] ----------
Response: 220-You are user number 10 of 50 allowed.
Response: 220-Local time is now 17:59. Server port: 21.
Response: 220-IPv6 connections are also welcome on this server.
Response: 220 You will be disconnected after 15 minutes of inactivity.
Command: USER allterr1
Response: 331 User allterr1 OK. Password required
Command: PASS *********
Response: 530 Login authentication failed
Error: Unable to connect!

Is it the length of PW? I used port 21 which I understand is the default. Is it wrong to enter the port 21 when its the default anyways? Any suggestions?

Third try: I used : mydomain.com and the 8 space login assigned by HM and the CPanel pw (apparently it was accepted-11 spaces) - and I didn't enter the port 21 and thats it. I'm logged in. Maybe I need to try harder with everything.

hovanic
05-04-2007, 08:36 PM
Heres what I do when I use FileZilla:

host: ftp.mydomain.com
username: 8 digit username
password: typed in my whole password. Mine is 10 characters long and I can type in all of the characters. I don't know why you would only be able to type in 6 (unless I am misunderstanding your post). Even though the password bar only shows 9 characters, you can still type in more.
port: I leave blank

This works for me, maybe it will for you too.

Hostalot
05-05-2007, 08:35 AM
Port 21 should work. You donīt even need to type in ftp.yourdomain.com
yourdomain.com will work as well.

charlesgan
05-05-2007, 10:44 AM
just try using IE to login to your account.
see can work or not.